Monobrand Cisco solutions, stable and safe.
IP architecture that supports a full suite of omni-channel services.
Focus on interactive and tailored user experiences.
Video integration and advanced collaboration with clients and colleagues.
The platform can set up, manage and control SLA proactively.
Business strategies applied to routing, for sending each call to the most suitable resource.
Data collection for analytics and monitoring of all omni-channel interactions.
Management of Outbound and Inbound marketing campaigns.
We turn impersonal contacts into personal interactions, whether contact channel is used:
All channels converge in one simple framework, with un paralleled interoperability.
Our solutions support:
The best collaboration tools help workers to find fast and quality solutions and enhance clients’ experience when they get in touch with your brand.
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