• FINTECH SUPERHEROES

    We digitalize the new necessities of banks and customers

THE FINANCIAL SERVICES MARKET IS UNDERGOING IMPORTANT CHANGES

The digital technology made the banks accessible to the customers any time, for doing their operations autonomously. This brought also new competitors: banks and digital native services, perfectly integrated in this technological evolution environment.

The need to diversify the offered services and to make the Customer Experience something special to their customers, is more and more felt.
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CUSTOMERS’ EXPECTATIONS

The expectations of customers change: they now need even more convenient and customized services and require to accede to new interactive channels.

FINTECH

Banks and financial brokers are changing the way to use their services, taking advantage of the most modern IT technologies.

BRANCHES

The physical branch is changing its role. While banks are reducing the number of their branches, it becomes necessary to maintain the highest level of services efficiency.

Our solutions

Remote Expert

Mobile Advisor

Business Intelligence

Smart Working

Remote Expert

We offer the opportunity to input audio/video high quality communications in your own digital portals.

The video communication helps the banks to strengthen the customer satisfaction and to be more and more efficient in selling complex products when specific skills lack.

The case studies show an increase up to 30% in the sales of complex products.

Mobile Advisor

A solution which transforms each impersonal transaction into a personal one:

  • Video-communication on network channels
  • Sharing and collaboration with the customers
  • Filesharing
  • Visual IVR

Business Intelligence

IP Trade iQ is a powerful business intelligence instrument transforming the Trading Floor communications into deep knowledge of the business and its trend. The application shows the activities in simple graphical forms and exportable data for customized reports and performance analyses, use and abilities for single users, groups and regions. With IP Trade iQ, it is possible to:

  • Extract and consult business data in graphics and tables
  • Create, save and schedule customized reports
  • Analyse and compare the reports to the company standards
  • Export the data to integrate them into property applications (CSV, PDF, XLS)

WE ALLOW NEW WORKING WAYS, SUCH AS THE SMART WORKING. EXPLORE OUR SOLUTIONS FOR THE SMART WORKING