Westfalen Weser Netz AG
WWN is a leader company in Germany, distributing electricity, gas and water, in a safe and fast way.
WWN’s first need is to guarantee availability and safety to the local population in case of emergency. The first-aid operators need to interact immediately with various people (citizens, local authorities, firemen, internal teams…) and a well projected console is mostly important to maintain the whole process as accurate as possible.
Maintaining an optimum services redundancy of high availability communication services, to give the best quality service to local people in case of emergency.