First, we will undertake Skype for Business planning and design tasks, define key use cases and adoption strategy. Assess readiness and execute remediation activities. Develop goals for the follow-on stages of the engagement.
|PHASE||Outcomes||FAR Skype services|
|Plan||Capture business requirements.|
Define architecture and approach.
Undertake remediation and preparation.
|ENVISIONING AND READINESS ASSESSMENT|
|Deliver||Deliver high quality Skype for Business Online services on a site by site basis while driving adoption and initiating operations.|
Identify personas to target new features and capabilities as these are released.
|UC AS A SERVICE|
|Operate||Maintain and enhance the delivery of a high quality and reliable Skype for Business Online service to end users over time.||RELIEF MANAGED SERVICES|
The Skype Cloud PBX call management system enables you to use Skype for Business and either your company’s existing phone lines or the Skype for Business PSTN Calling service for inbound and outbound calls. With Skype Cloud PBX, your users can use Skype for Business to complete basic tasks such as placing, receiving, transferring, and muting or unmuting calls, from nearly anywhere with internet access.
Skype Cloud PBX allows you to replace your existing PBX system with a set of features that are directly delivered from Office 365 and tightly integrated into Microsoft’s cloud productivity experience. You can choose a completely in-the-cloud experience, or a hybrid deployment that takes advantage of Skype Cloud PBX while keeping some functionality on your premises.