In FAR Networks, as a Microsoft SOF partner, we are trained to help you unlock the secret to successful Skype for Business deployments and Office365 adoption.

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What is SOF?

Skype Operation Framework (SOF) is a comprehensive guide and toolset for implementing and managing a reliable, cost-effective communications service based on Skype for Business.

It covers the entire customer lifecycle, including planning, delivery, adoption, operation and migration.
It is a multi-faceted approach to the successful deployment of and migration to Skype for Business Online, incorporating four key elements that have the customer success firmly at the center.

  • Plan

    First, we will undertake Skype for Business planning and design tasks, define key use cases and adoption strategy. Assess readiness and execute remediation activities. Develop goals for the follow-on stages of the engagement.

  • Deliver

    Second, we will effectively implement & deliver Skype for Business Online services based on your business need. For maximum ROI, we’ll drive adoption of the service, layering in new features and capabilities as these are released to deliver rapid success and additional value to your business.

  • Operate

    During this phase, we will assist to maintain a high quality and reliable Skype for Business service. We have packages available to provide you with reporting, monitoring and proactive support services of the environment.

We work internationally, developing customized solutions to improve and simplify communications and collaboration for the SMB and Enterprise markets. Our SOF offers are designed to enable Office 365 cloud and productivity services that empower companies and employees on their digital transformation journey.

PHASEOutcomesFAR Skype services
PlanCapture business requirements.
Define architecture and approach.
Assess readiness.
Undertake remediation and preparation.
ENVISIONING AND READINESS ASSESSMENT
DeliverDeliver high quality Skype for Business Online services on a site by site basis while driving adoption and initiating operations.
Identify personas to target new features and capabilities as these are released.
UC AS A SERVICE
OperateMaintain and enhance the delivery of a high quality and reliable Skype for Business Online service to end users over time.
RELIEF MANAGED SERVICES

FAR Skype services at a glance

Envisioning and Readiness Assessment

Are you confident your network and infrastructure are ready for 21st century UC?

UC as a Service

Deploy first class communications services using Skype for Business as cloud PBX

Relief Managed Services

Proactive and on-demand global assistance with customized services. You will love our support!

Envisioning and Readiness Assessment

Are you confident your network and infrastructure are ready for 21st century UC?

Every company has exclusive needs, objectives, concerns related to Cloud migration of UC applications. Maybe you’ve already taken the decision to move to the cloud but the process has many facets and threats. In FAR Networks we have extensive experience in Microsoft UC technologies, networking and security. We use a multi-dimensional approach that looks at the business, operational, technology/architectural, resource/cost, and governance aspects of your systems to determine the suitability of your infrastrucrture for transitioning to 21st century UC and the best fit to meet your expectations.

UC as a Service

Deploy first class communications services using Skype for Business as cloud PBX. A simple, modular and customizable solution.

The Skype Cloud PBX call management system enables you to use Skype for Business and either your company’s existing phone lines or the Skype for Business PSTN Calling service for inbound and outbound calls. With Skype Cloud PBX, your users can use Skype for Business to complete basic tasks such as placing, receiving, transferring, and muting or unmuting calls, from nearly anywhere with internet access.

Skype Cloud PBX allows you to replace your existing PBX system with a set of features that are directly delivered from Office 365 and tightly integrated into Microsoft’s cloud productivity experience. You can choose a completely in-the-cloud experience, or a hybrid deployment that takes advantage of Skype Cloud PBX while keeping some functionality on your premises.

Communication built on your business needs

IP Communications
  • IP telephony
  • SIP
  • DECT
  • Unified Messaging
  • Voice Mail
  • IVR
  • GSM
  • FAX Server
Unified Communications
  • Instant Messaging
  • Presence
  • Video
  • Advanced Mobility
  • Instant Collaboration
  • Call Management
  • Call Recording & Analytics
  • Conferencing
  • Solutions for visually impaired
Unified Collaboration
  • Integration with business processes
  • Enablement of new business processes
  • Custom and vertical App
  • Billing
  • Contact Center solutions
  • Trading solutions
  • CRM integrations
  • Integration of multi vendor solutions

Relief Managed Services

Proactive and on-demand global assistance with customized services. You will love our support!

120+

Supported customers

6500+

Solved tickets in a year

50+

Supported technologies

Each customer can chose either to use FAR Networks as their global support centre, based of their needs, or to make our support team join their company, as a complementary help.

  • One representative

    We are a sole referent for supporting more than 50 technologies.

  • ADVANCED TECHNICAL SKILLS

    To face all new challenges

  • Multi-languages support

    For Enterprise businesses

  • Report and monitoring

    To always control your infrastructure thanks to the EOL, EOS, HW monitoring

  • Flexibility

    Global or complementary support. Remote and onsite assistance. Customized services and schedules on the basis of your needs.

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